FAQs
Orders & Payments
1. How do I place an order?
Simply browse our collection, select your desired piece, and proceed to checkout. Follow the steps to complete your purchase securely.
2. What payment methods do you accept?
We accept all major payment methods, including debit cards, credit cards, UPI, and net banking.
3. Is Cash on Delivery (COD) available?
Yes, COD may be available on selected orders and locations.
Products & Quality
4. Are your jewellery pieces real or imitation?
Mirer & Co. offers high-quality, carefully curated jewellery designed for elegance and durability. Product details are clearly mentioned on each item page.
5. Will the jewellery tarnish or fade?
Our pieces are crafted with quality materials; however, proper care is essential to maintain their finish over time.
6. How should I care for my jewellery?
We recommend keeping your jewellery away from water, perfumes, and harsh chemicals. Store it in a dry, soft-lined space when not in use.
Shipping & Delivery
7. How long does delivery take?
Orders are typically processed within 1–3 business days and delivered within 3–7 business days, depending on your location.
8. Do you offer international shipping?
Currently, we ship within India. International shipping will be introduced soon.
9. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS.
Returns & Exchanges
10. Can I return my order?
Yes, returns are accepted within 7 days of delivery, provided the item is unused and in its original packaging.
11. Do you offer exchanges?
Exchanges are available only for defective, damaged, or incorrect items.
12. How long do refunds take?
Refunds are processed within 10–15 business days after approval.
Account & Support
13. Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account allows you to track orders and manage your details easily.
14. How can I contact Mirer & Co.?
You can reach us at our official email.
General
15. Do you restock sold-out items?
Selected pieces may be restocked based on availability. We recommend checking back or contacting us for updates.
16. Is your jewellery suitable for everyday wear?
Yes, our designs are created to balance everyday elegance with lasting style.